Ep. 1: Globalive’s Brice Scheschuk on the importance of simplicity in CX - One-to-One Podcast

Brice Scheschuk is the co-founder of Wind Mobile (now Freedom Mobile) - the Canadian equivalent of a telco disrupter like T-Mobile or Metro PCS in the US. After a 10-figure exit, he’s been investing in the innovation ecosystem as a Managing Partner at Globalive. He shares his roller-coaster story of starting Wind Mobile and how he punched above his weight in a stagnant telco market.

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We sit down with leaders in customer experience to get a unique take on how to best engage customers, drive sales, reduce churn, and ultimately increase customer loyalty.

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